FAQ

You'll receive a tracking number via email as soon as your order ships. You can track your package in real-time through our website or your email confirmation.

Absolutely. You can purchase a gift and send it directly to a recipient. We'll include a setup guide to help them get started.

Each Gutsi comes with the device, a charging cable, installation guides, compatibility adapters for different toilet types, and a quick-start card. You'll set up your account and subscription through the app.

Gutsi's battery lasts approximately 10-15 days on a single charge, depending on usage. You'll receive a reminder to charge via the app before the battery runs low.

Yes. Gutsi is fully waterproof and designed to withstand bathroom environments. However, avoid submerging it in water or using high-pressure washers near the device.

Absolutely. The device is portable—simply remove it, charge it, and reinstall it in another bathroom. Your app will automatically sync across locations.

Gutsi is designed for adults aged 18+. It may be especially helpful for those exploring their gut wellness journey and tracking digestive patterns.

Gutsi is designed for anyone interested in understanding their digestive wellness.

Our AI is built on existing research that explores the connection between gut patterns and overall wellbeing. By comparing your individual trends over time, Gutsi surfaces meaningful shifts, so you can better understand your body and make more informed daily decisions.

Gutsi uses a non-invasive, slip-on design that sits securely on the rim of the toilet. Installation takes less than two minutes! No tools or plumbing required.

Your account uses identifiable information (like your email) to keep it secure. All gut-related data is tagged to an internal secure ID, not to your personal details. This separation helps protect your privacy, and we never sell or share your data with advertisers.

Your insights are stored on secure, compliant servers, and we never share personal health information with third parties without explicit consent.

All personal data is permanently deleted from our servers within 30 days of account deletion.

Your data is encrypted in transit and at rest. You control who can see your information.